Loyalty Program

What is the loyalty program?

TRIBAL Tokens is our new loyalty programme. You’ll earn tokens not just for orders, but for other activities like referring a friend, celebrating your birthday, or reviewing products. You can use them towards future purchases. So, the more you spend – the more you save.

How do I join the loyalty programme?

Joining is free – all you need to do is sign up for an account and purchase a product from our website. Everyone who creates an account is automatically enrolled. So, no missing out. Membership is limited to individuals only and is limited to one account per individual. A valid email address is required to register for the programme.

How do I earn tokens?

There are a variety of ways in which you can earn TRIBAL Tokens. We’ve tried to make it as easy as possible:

• Earn 1 TRIBAL Token for every 1 currency unit you spend.
• Earn 50 TRIBAL Tokens for each product review you complete. You can only review products purchased through your account, and it is limited to 6 reviews.
• Earn 200 TRIBAL Tokens when you refer a friend, and they make a purchase through our website. You will find your referral link here.
• Earn 100 TRIBAL Tokens for celebrating your birthday each year. Make sure your birthday is set on your profile.
• TRIBAL Tokens can only be earned for purchases and activities made on the https://www.sapienic.co.uk website.

How do I redeem my tokens?

Once you have enough TRIBAL Tokens to qualify for a reward, log in to your account and proceed to your cart. At the bottom of the page you will find ‘Redeem your Tribal Tokens’. There you will be able to specify the number of tokens you would like to redeem on your order. The discount will be automatically applied to your basket.

Can I use a coupon?

There is an opportunity to redeem any coupon codes on the checkout screen.